Automate Complexity and Accelerate Outcomes with Intelligent AI Workflows

What this post added

This post details the integration of C3 AI Agentic Process Automation with the C3 Agentic AI Platform, specifically highlighting how the agentic orchestration layer coordinates task-specific agents. It introduces the capability for users to describe problems in natural language, which the system then translates into workflows. The post provides a concrete example of a customer success manager scenario, demonstrating data integration from multiple sources (Google Analytics, HubSpot, Salesforce), ML model execution for churn risk prediction, and subsequent actions to improve account health. It also emphasizes security features like human-in-the-loop review and role-based access controls within the context of automated workflows.