A modern approach to change management with Bitbucket Cloud and Jira Service Management

This post introduces the integration of Bitbucket Cloud and Jira Service Management for modern change management. It details how developers can create change requests directly from Bitbucket Pipelines, eliminating context switching and toil. It also highlights the risk assessment engine powered by Jira Automation for auto-approving low-risk changes and routing high-risk ones, and the complete audit trail provided in Jira Service Management for full traceability of deployed changes, including pipeline information and links to related Jira Software issues via smart commits. The post also mentions the ability to track deployments on a timeline to associate them with incidents.