How C3 AI Scales Agent Expertise, Not Just Agent Tools

This post introduces the C3 AI MCP Gateway, a new layer built on top of the Model Context Protocol (MCP) to address the challenges of scaling enterprise AI agents. The gateway provides a centralized registry for publishing and discovering agent tools, skills, and instructions, ensuring safety through curated vetting of internal skills and external MCP servers. It also introduces comprehensive observability and analytics for agent activity, including usage trends, tool/skill adoption, and audit trails. The gateway aims to capture institutional knowledge at scale by making agent capabilities shareable and discoverable across teams and agents, improving coordination, safety, and continuous improvement.