How C3 AI Scales Agent Expertise, Not Just Agent Tools

What this post added

Introduced the C3 AI MCP Gateway as an extension to MCP, addressing the limitations of tool-only interaction for enterprise AI agents. The gateway provides a centralized registry for publishing and discovering tools, skills, instructions, and prompts. It implements a curated safety review process for internal skills and external MCP servers. Furthermore, it offers comprehensive observability and analytics across all agent tool usage, including active users, tool/skill usage trends, retention metrics, full trace logging, and audit trails. This enables a feedback loop for optimizing tools and training LLMs, capturing institutional knowledge at scale.