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AI-assisted Issue Triage and Software Factories

4 posts · Jun 2025 – Oct 2026

What this trail covers

Cloudflare OS, an open-source agent workspace, is now available as a fully managed deployment option. New capabilities include mounting existing Git repositories for agents to work with code, improved integration with Google Workspace (Gmail, Drive, Sheets, Calendar) via a Gatekeeper service, and enhanced export options for documents, presentations, and spreadsheets to common formats like .xlsx, CSV, PDF, Markdown. The AI agent harness for security operations speeds up data gathering, aggregation of detections, and accounting for missing sources, using specialist AI agents for traffic analysis, customer context, global telemetry, and threat intelligence. It leverages Clef for triage and decision-making, Workers AI for agentic reasoning, Workflows for orchestration, D1 for state persistence, R2 for evidence storage, and Durable Objects for case-chat state.

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