Helping sites get back online: the origin monitoring intern project

What this post added

This post details the development of the passive origin monitoring feature by interns. It describes the problem of silent origin server failures, the technical challenges of processing large volumes of data to detect these failures, ensuring high alert quality by tuning thresholds to minimize false positives/negatives for low-traffic sites, and designing actionable email notifications. The post also highlights the iterative development process, customer feedback incorporation, and the creation of internal capabilities for proactive account team support.