Measuring network quality to better understand the end-user experience

Introduced the Aggregated Internet Measurement (AIM) initiative, a new open format for displaying Internet quality. AIM aims to bridge the gap between traditional speed test metrics (bandwidth, packet loss, latency, jitter) and end-user experience by correlating these metrics with specific use cases. AIM also aims to help diagnose the location of network problems (e.g., WiFi vs. ISP) and provides a publicly available repository for data analysis. The source code for AIM and its score calculations is now open-sourced.