
3/1/2021 · Abe Carryl
What this post added
This post details the redesign of the Cloudflare for Teams dashboard onboarding experience, addressing the 'duplex problem' of siloed Access and Gateway onboarding. The new approach, led by Design, focuses on a single, unified onboarding flow with three simple steps (Welcome, Create Team Name, Pick Plan) followed by a 'Quick Start' guide and 'Starter Packs' to automate configuration and accelerate time-to-value. This represents a shift from a 'feature shop' mentality to a more intentional, user-centric design process.