Unboxing the Last Mile: Introducing Last Mile Insights
Sep 16, 2021David Tuber, Vasilis Giotsas

Summary
This post introduces 'Last Mile Insights', a new feature that provides customers with visibility into connection failures occurring between their end-users and Cloudflare properties. It explains the concept of the 'Last Mile' in internet connectivity, details how Last Mile Insights works using Network Error Logging (NEL) and machine learning, and presents a case study with Canva to illustrate its value in diagnosing and resolving ISP-related connectivity issues. The post also reiterates Cloudflare's commitment to global network expansion to minimize Last Mile impact.
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