FDEs: Building Capacity, Not Dependency | Cohere

This post details how Cohere's Forward Deployed Engineers (FDEs) leverage AI agents to automate software fork maintenance, reducing the time to absorb upstream releases from weeks to days. It highlights the use of AI agents for tasks like syncing releases, resolving merge conflicts, running tests, and fixing regressions. The post also emphasizes the FDE engagement model's focus on building customer capability and operational independence through co-building and knowledge transfer, rather than creating vendor lock-in. It provides an example of an agent rebuilding a meeting briefing report agent and modifying supporting tools to handle larger contexts.