How To Build a Real-Time Field Ops Alerting System

This post details Confluent's internal use of Confluent Cloud to build a real-time alerting system for its Field Operations teams. It describes the challenges of translating events into actionable outcomes, the architecture for capturing and enriching events using Confluent connectors, Cluster Linking, and Kafka Streams, and delivering alerts via Slack. The post provides code snippets for producing events from BigQuery and for Kafka Streams DSL to enrich connector failure events with account team and Slack user information.