How Datadog’s IT team automated account inactivity and SaaS spend management | Datadog

This post details the expansion of the Clarity tool into the Clarity License Manager (CLM) to optimize software licensing efficiency and manage SaaS spend. CLM monitors account activity across SaaS applications, uses a Slackbot for employee interaction, and automates deactivation/reactivation. It leverages direct API integrations and Google Workspace SAML audit logs. The architecture is microservice-based, using Python on AWS Lambda with a central Postgres database and application-specific adapters. The goal is to deactivate unused accounts, reduce security risks, cut SaaS spend, and enable data-driven procurement.