GitLab

Automate work item assignment with GitLab Duo

Jul 20, 2026Cesar Saavedra
Automate work item assignment with GitLab Duo
SummaryAI, from the source post

Introduces the 'Work item created' trigger for the GitLab Duo Agent Platform, enabling event-driven flows that fire automatically upon work item creation. Details a two-agent flow that uses GitLab Orbit to determine resource workload and assign new work items to the least loaded individual. Provides a step-by-step tutorial demonstrating the trigger and flow in action. Suggests potential enhancements using Model Context Protocol (MCP) for PTO and calendar integration.

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