How our production team runs the weekly on-call handover

What this post added

The production team developed an 'on-call robot assistant' program that automates the generation of on-call handover reports. This program pulls data from PagerDuty (incidents), GitLab issues (production backlog), and GitLab Prometheus (key performance metrics) to create a GitLab issue for the handover meeting. This automates tedious work and ensures consistency in reviewing incidents and metrics.