How we manage IT Alerts in GitLab

What this post added

This post introduces GitLab's alert and incident management capabilities, focusing on aggregating IT alerts via a generic webhook receiver, triaging alerts in a list view, indicating ownership, assigning alerts, promoting alerts to incidents by creating GitLab issues, and investigating metrics within the alert. It also outlines upcoming features such as embedded logs, linked runbooks, a custom integration builder, and an incident dashboard.