My week shadowing a GitLab Site Reliability Engineer
Dec 16, 2019Tristan Read

Summary
This post details a frontend engineer's shadowing experience with an SRE, observing incident response. It highlights the use of various tools (PagerDuty, Slack, Grafana, Kibana, Zoom) for incident management and proposes features for GitLab like multi-user editing on issues and more webhooks for issues to improve incident response and post-mortem workflows. It also touches on the crypto miner incident and performance degradation incident.
More from the Log Management and Observability trail
- Green DevOps: Why carbon measurement belongs in your CI/CD pipeline
- Automate detection testing with GitLab CI/CD and Duo
- How to build CI/CD observability at scale
- Track vulnerability remediation with the updated GitLab Security Dashboard
- More granular product usage insights for GitLab Self-Managed and Dedicated