Turn multi-step software delivery into agentic flows you can trust

This post announces the general availability of Custom Flows in GitLab Duo Agent Platform, enabling users to define and trigger multi-step AI-powered workflows from native GitLab events (mentions, assignments, pipelines, MR lifecycle, work item changes). It also introduces the ability to start Foundational Flows from GitLab Duo Agentic Chat, where requests matching specialist work (implementing changes, reviewing merge requests, fixing pipelines) trigger recommended flows that users can approve. New features include exclusion rules for code review automation and custom review instructions to shape review criteria. The post highlights the transition from single-turn chat to agentic software delivery that encodes trusted sequences into predictable automation.