How My AskAI Built Self-Improving Support Agents - Qdrant

This post details how My AskAI built its AI customer support agent platform using Qdrant Cloud. It highlights the transition to a customer support focus, the adoption of embeddings and RAG, and the reasons for choosing Qdrant (scalability, integrations, developer experience). The post also discusses the benefits of Qdrant Cloud for scaling and managing hybrid search, and introduces the concept of self-learning support agents where human agent responses are indexed in Qdrant to continuously update the knowledge base.