The Management Poles of Developer Infrastructure Teams - Shopify

What this post added

This post introduces a management model for developer infrastructure teams that balances three poles: management support, system and domain expertise, and roadmaps. It discusses the unique challenges of Dev Infra teams, such as the lack of dedicated product managers and the need for deep system expertise. Three strategies for managing these tensions are proposed: temporarily assigning people from one team to a project on another, having a whole team contribute to another team's goals, and forming tiger teams for specific projects. The post emphasizes that there are no perfect solutions and trade-offs must be made deliberately.