Applying Product Thinking to Slack’s Internal Compute Platform

This post introduces the concept of applying product thinking to internal platforms, specifically Slack's internal compute orchestration platform, Bedrock. It details how Bedrock leverages Kubernetes and other infrastructure components to simplify service deployment. The post emphasizes the importance of staying close to internal customers (developers) through user experience interviews, user surveys, NPS, dogfooding, a user advisory group (Bedrock Advisory Group), and self-paced training materials to gather feedback and inform the platform's roadmap and development.