Loyalty Points with Entity Workflows in Temporal

What this post added

This post details the application of the Temporal Actor Workflow pattern to a customer loyalty program. It explains how each customer is represented by a dedicated Workflow, managing their points balance, tier status, and activity history. The post describes how Signals are used for point accrual, Updates for synchronous redemption validation, and Queries for real-time balance display. It highlights the benefits of this approach over traditional shared database models, including eliminating cron jobs for tier upgrades, ensuring consistency, and handling long-lived customer relationships.