Designing the new Cloudflare Web Application Firewall
May 11, 2021Syeef Karim
Summary
This post details the redesign of the Cloudflare Web Application Firewall (WAF) dashboard. It outlines the process of identifying customer tasks using Job Stories, prioritizing common workflows (like enabling the WAF with defaults), and refining the interface. Specific improvements include a single-click activation for the WAF, a 'Ruleset Action' to apply a single action to all rules within a ruleset, and the ability to select and modify multiple rules simultaneously in the Rule Browser. The design process utilized Figma and was informed by telemetry data showing that 76% of WAF users utilize default configurations.
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