How a Customer's Trust in Cloudflare Led to a Big Win against Bots
Oct 19, 2020Kate Fleming
Summary
This post details a customer success story where Cloudflare's Bot Management solution was implemented for an online property portal. The solution successfully addressed the customer's criteria: maintaining user experience, stopping more bad traffic, and significantly reducing false positives compared to a previous vendor. The post highlights the challenges of differentiating good and bad scraper bots and the importance of a low false positive rate for customer satisfaction.
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