SaaS Account Auditing and Monitoring
How Datadog’s IT team automated monitoring third-party accounts | Datadog

How Datadog’s IT team automated monitoring third-party accounts | Datadog

4/30/2021 · Jason Satti, Jeremy Baker

What this post added

This post details the development of 'Clarity', an internal system for automated SaaS account auditing. It outlines the requirements, solution architecture involving AWS Lambda, Workday integration, and the use of Datadog for metrics and logging. Specific examples of Datadog metric submission (gauge for flagged accounts, count for ticket failures) and log formatting are provided, along with the integration with Freshservice for ticketing and Slack for notifications.

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