Agent Workbench: Debug AI agents autonomously | Decagon
Mar 9, 2026
Summary
Introduces Agent Workbench, an AI chat assistant integrated into the AI Support Agent Platform. Agent Workbench provides consolidated access to debugging information such as audit logs, agent reasoning, and tool errors, enabling users to identify root causes, understand AI behavior, and receive actionable guidance for workflow refinement and issue resolution without direct engineering involvement.
More from the AI Support Agent Platform trail
- DuetBench-2: Measuring agent self-improvement in production | Decagon
- Autopilot in production: Governance of self-improving agents | Decagon
- Proactive customer service strategies for CX leaders | Decagon
- Automated customer service without losing the human touch | Decagon
- Your Decagon agent can now search the live web | Decagon