AOP Copilot: Your AI assistant for building and optimizing AOPs | Decagon
Apr 18, 2026

Summary
Introduced AOP Copilot, an AI assistant that generates production-ready Agent Operating Procedures (AOPs) from natural language prompts. The system understands workflow step types and their connections to assemble structurally sound and validated AOPs, adhering to Decagon's best practices for clarity, modularity, and performance. It integrates directly into the Decagon UI for a streamlined drafting, revising, and deployment experience.
More from the AI Support Agent Platform trail
- DuetBench-2: Measuring agent self-improvement in production | Decagon
- Autopilot in production: Governance of self-improving agents | Decagon
- Proactive customer service strategies for CX leaders | Decagon
- Automated customer service without losing the human touch | Decagon
- Your Decagon agent can now search the live web | Decagon