Getting closer to the build: How I helped create agent deployment engineering | Decagon

This post introduces the creation of the Agent Deployment Engineering (ADE) function. ADEs are customer engineers who translate customer requirements into production agents, focusing on technical build, testing, debugging, and iterative improvement. The role involves making tradeoffs between reliability, latency, precision, maintainability, and speed. The function aims to create reusable architecture patterns, tools, and testing practices, and to identify recurring platform and integration gaps to inform broader product development, fostering a compounding loop for agent building and product capability.