Introducing Duet Autopilot: The self-improving agent for conversational AI | Decagon

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Introduces Duet Autopilot, a system that automates agent improvement by translating production signals into validated agent updates. It features automated improvement, self-validation through a testing loop (including regression testing against conversation history and a golden test set), and enterprise governance with human approval gates. The system also incorporates upfront guidance for brand voice, writing standards, and off-limits rules, and provides a health report for cumulative performance tracking. Autopilot itself is subject to an improvement loop based on human reviewer feedback.