Personal agents are here. Meet them on your terms. | Decagon
Unknown date
Summary
This post introduces Decagon's Personal Agent Gateway and PACT protocol. The Gateway provides personal agent detection signals, a dedicated channel with separate Agent Operating Procedures (AOPs) for routing and policy enforcement, and scope-based access control. PACT, built on Agent2Agent and OAuth 2.0, offers a secure authorization mechanism for personal agents to act on behalf of users with defined permissions.
More from the AI Support Agent Platform trail
- DuetBench-2: Measuring agent self-improvement in production | Decagon
- Autopilot in production: Governance of self-improving agents | Decagon
- Proactive customer service strategies for CX leaders | Decagon
- Automated customer service without losing the human touch | Decagon
- Your Decagon agent can now search the live web | Decagon