How to Deploy AI Agents With Confidence: Introducing AWARE and New Glean Protect Capabilities

What this post added

This post introduces the AWARE framework (Actor Intent, Work Context, Autonomous Guardrails, Real-Time Risk Scoring & Blocking, Ecosystem Observability) for secure AI agent deployment. It details new Glean Protect capabilities including restricted topics policies, agent alignment models that pre-scan agent actions, and enhanced sensitive content policies with out-of-the-box templates. It also highlights a triage workflow for sensitive content findings and integrations with Tines SOAR and Cortex Cloud DSPM. Finally, it announces customer-managed deployment options for Glean, offering greater control over code deployment, private connectivity, and customer-managed keys.