Scale AI usage without runaway spend with Glean’s AI usage controls

This post introduces Glean's AI usage controls, a new capability focused on governing AI spend and scaling usage responsibly. It details the implementation of usage limits that can be set broadly or individually for users, agents, and teams, along with guardrails and access restrictions to models. The post highlights the 'why' behind usage through deep observability into usage details for departments and users, enabling diagnosis of product surfaces and triage of individual user behavior across models, agents, and products. It also introduces the Glean AI Gateway as a mechanism to extend cost governance beyond Glean to other AI surfaces.