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API Infrastructure Outage and Incident Response

3 posts · Apr 2013 – Feb 2018

What this trail covers

Google's efforts in building and maintaining robust API infrastructure, focusing on reliability, incident response, and post-mortem analysis. Early efforts focused on the foundational aspects of API development and deployment. Subsequent developments include detailed analyses of major outages, such as the API infrastructure outage in May 2013, to understand root causes, implement preventative measures, and improve incident response protocols. This thread will also cover the development of bot in

All Google trails
  1. Develop bot integrations with the Hangouts Chat platform and API- Google Developers BlogThis post introduces the development of bot integrations with the Hangouts Chat platform and API. It details how developers can build custom bots and applications to extend the functionality of Hangouts Chat, enabling programmatic interaction with the platform. This includes information on the Hangouts Chat API and how to leverage it for creating bots that can send messages, respond to events, and interact with users within the chat environment.
  2. Google API infrastructure outage incident report- Google Developers BlogThis post details the Google API infrastructure outage that occurred on May 15, 2013, which impacted multiple Google services. It outlines the root cause, which was a configuration error in a new version of the API infrastructure software, and the subsequent steps taken to restore service. The report emphasizes the importance of robust testing, rollback procedures, and improved monitoring to prevent similar incidents in the future.
  3. Google API infrastructure outage yesterday- Google Developers BlogThis post details a significant outage in Google's API infrastructure that occurred on May 16, 2013, impacting various Google services. The outage was caused by a combination of factors including a configuration error in a new version of the API infrastructure software and a subsequent failure in the rollback mechanism. The post outlines the timeline of events, the root cause analysis, and the steps taken to mitigate the issue and prevent recurrence. It emphasizes the importance of robust testing, automated rollback procedures, and improved monitoring for critical infrastructure.