What does it mean to build a self-service analytics infrastructure?

This post details how Human Interest uses Hex to build a self-service analytics infrastructure. It explains the concept of self-service analytics, how to achieve it by making tooling easy to find and simple to use, and how Hex specifically enables non-technical stakeholders to access data and model outputs. Examples include operational teams identifying churn risks, finance teams attributing revenue changes, and product managers filtering data independently. It also highlights how Hex abstracts complex Python functionality for analysts, allowing them to up-level their skills.