GitLab is evolving its approach to help customers understand and manage the Total Cost of Ownership (TCO) of their DevOps platform. This includes providing detailed breakdowns of cost categories such as platform access, CI/CD consumption, AI usage, runner infrastructure, security and compliance tools, additional tools, support and services, internal operations, and migration/change costs. The goal is to enable transparency for stakeholders, identify cost drivers, and facilitate informed decision-making. This post details a worksheet for estimating annual TCO, emphasizing the importance of modeling cost drivers independently and considering the hidden costs of tool sprawl. It also provides best practices for reducing platform TCO, such as right-sizing licenses, eliminating unnecessary CI/CD work, and building flexibility into AI spend.
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