
Transforming Ads Personalization with Sequential Modeling and Hetero-MMoE at Uber
3/10/2026
This post details the technical advancements in Uber's ads personalization system, specifically the introduction of sequential user features using a target-aware transformer encoder with Multi-Head Latent Attention (MLA) for efficient sequence summarization, and the adoption of a Hetero-MMoE framework. MLA reduces attention complexity from O(N^2) to O(N*L) by using a fixed-size set of learnable latent tokens. The Hetero-MMoE integrates MLP, DCN, and CIN experts to capture diverse feature interactions, improving model capacity for multi-objective learning. The post also presents performance gains in pCTR and pCTO metrics.