5 metrics to measure AI-generated answers' decision-making impact

What this post added

This post details five metrics (accuracy, relevance, coherence, helpfulness, and user trust) for measuring the impact of AI-generated answers on decision-making. It provides technical details on how to measure these metrics, including specific scores like faithfulness, BLEU, ROUGE, perplexity, and readability, as well as user feedback mechanisms and structured scoring rubrics. The post also discusses the importance of retrieval augmented generation for grounding answers in company data and outlines strategies for continuous monitoring and improvement.