AI assistants vs AI agents: What works better?
Jun 5, 2026
Summary
This post clarifies the distinction between AI assistants and AI agents, defining agents as autonomous systems that plan and execute multi-step workflows towards a goal with minimal human input, contrasting them with reactive AI assistants. It details the operational differences, key features like autonomy and tool orchestration for agents, and their suitability for workflow automation. This contributes to the understanding of how Glean's agent orchestration platform enables complex task execution.
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