Glean skills: A new way to package and reuse enterprise expertise

This post introduces Glean's support for the Agent Skills standard, enabling users to package and reuse enterprise expertise. It details how skills are structured (description, instructions, resources), the importance of negative examples and few-shot examples for skill routing and accuracy, and the benefits of skills for multi-tool orchestration. The post also discusses the symbiotic relationship between skills and agents, with skills acting as units of expertise and agents as orchestrators. Glean plans to automatically build skills by analyzing user behavior, making expertise a first-class citizen in the AI stack.