Health Agents: Designing a multi-agent platform for proactive health monitoring

This post introduces the Health Agents platform, a system of proactive, dedicated agents built on top of Glean Agents for monitoring infrastructure health across customer deployments. It details the system architecture, which includes raw signals, specialized component health agents, an orchestration and aggregation layer, and user-facing surfaces. Key design tradeoffs include separating component health expertise from deployment-level aggregation and distinguishing lightweight health monitoring agents from deeper debugging agents. The post also discusses mechanisms for building user trust, such as high-quality data, explainability, and feedback loops, and highlights the impact of Health Agents on GTM and Engineering workflows, including customer expansion readiness, faster meeting prep, and cross-deployment health visibility. Future investments include expanding signal coverage, automating agent tuning, and deepening integrations for closed-loop remediation.