Health Agents: Designing a multi-agent platform for proactive health monitoring

What this post added

This post introduces the Health Agents platform, a system of proactive, dedicated agents built on top of Glean Agents for monitoring system health across customer deployments. It details the architecture, including specialized component health agents and a custom orchestration/aggregation layer, and discusses design tradeoffs such as specialization and the separation of monitoring and debugging agents. The post also covers mechanisms for building user trust, such as high-quality data, explainability, and feedback loops, and highlights the impact of Health Agents on GTM and Engineering workflows, including proactive customer health monitoring and cross-deployment visibility.