Over 85 new actions enable you to get more done with better Agents

This post introduces over 85 new actions for Glean's agents, significantly expanding their capabilities across various enterprise applications (Salesforce, Jira, GitHub, Confluence, Google Calendar). These actions enable agents to perform complex tasks like creating/updating opportunities, managing tickets, reviewing pull requests, creating documentation pages, and scheduling meetings. The post also reiterates the concept of agent sandboxes, which provide agents with a virtual environment to handle larger datasets and complex analyses, and emphasizes that all actions operate within existing company permissions and security models. A practical example illustrates an agent investigating an escalated Jira ticket, analyzing codebase context, updating the ticket with structured information, and documenting the solution in Confluence.