
2/17/2026
What this post added
This post introduces over 85 new actions for Glean's agents, expanding their integration with external applications like Salesforce, Jira, GitHub, Confluence, and Google Calendar. These actions enable agents to perform complex tasks such as creating/updating records, searching with application-specific query languages (SOQL, JQL), reviewing code, and generating documentation. The post details how these actions work in practice with a support engineer workflow example and highlights administrative controls for enabling and configuring action packs.