Your AI coworker in Slack with context across every system

What this post added

This post details the integration of Glean's AI coworker agents into Slack, highlighting how they leverage the existing unified index of company knowledge and permission enforcement to provide context-aware and proactive assistance. It emphasizes the technical challenges and solutions related to ensuring agents understand what they are allowed to know and on whose behalf they are speaking, by enforcing real permissions at index time. The post also discusses how the agents utilize the organization's knowledge graph to answer complex questions spanning multiple systems and how they can proactively chime in and close the loop by executing actions like opening pull requests or updating tickets, all while maintaining a full audit trail and respecting existing permission structures.