Delegate Booking for Corporate Travel

Uber has developed a Delegate Booking tool to streamline executive travel, empowering executive assistants (EAs) to manage bookings on behalf of their executives. This involves evolving the platform's participant model to support multiple user roles (executive and EA) interacting with a single trip, expanding the notification system for dual updates, and integrating the billing engine for accurate financial transactions. The architecture was overhauled across numerous services and platforms to accommodate this new model.