BlogsC3 AIRetrieval-Augmented Explainability (RAE) and Expert Companion (EC)

Retrieval-Augmented Explainability (RAE) and Expert Companion (EC)

Retrieval-Augmented Explainability (RAE) and Expert Companion (EC)

1
posts
2025

C3 AI is operationalizing Retrieval-Augmented Explainability (RAE) and the Expert Companion (EC) as core AI architectures for enterprise software, particularly in high-stakes operational environments like oil and gas. RAE embeds domain knowledge and situational awareness by retrieving historically similar time periods, enriched with expert annotations and operational context, to explain anomalies and provide actionable insights. The Expert Companion (EC) codifies field expertise at scale by capturing and structuring expert annotations and corrective actions from real-time operations, creating a feedback loop for continuous system improvement. These systems aim to transform decision-making by moving beyond basic anomaly detection to providing context-aware, explainable, and trustworthy recommendations.

2025

Driving Operational Excellence in Upstream Oil & Gas with Real-Time Data, AI, and Actionable Explainability

11/14/2025

This post introduces and details the technical architecture and implementation of Retrieval-Augmented Explainability (RAE) and the Expert Companion (EC). RAE involves embedding real-time time-series data into vector representations using foundation models, storing them in dual vector stores (general time series and expert-annotated). It then retrieves top-k similar cases, quantifies uncertainty, and re-ranks them based on annotation probability and pattern similarity. Finally, an LLM generates verbalized, context-rich summaries and decision recommendations. The EC complements RAE by capturing expert annotations and operational context from real-time events to continuously refine the system's learning and retrieval processes.